Rental Terms and Conditions — Gandia Renta Car

1. General Rental Conditions

The minimum chargeable rental period is 24 hours. If you rent a car for a few hours, you will be charged for a full day.
If you wish to extend the rental period, you must inform us in advance, before the agreed return time.
Fuel policy is full-to-full: you receive the car with a full tank and must return it with the same level of fuel. If the level is lower, you pay the difference plus a refuelling service charge.
If the car is returned so dirty that it hinders its inspection, the car will be washed at the customer’s expense.
Rental cars are allowed to travel only on paved public roads.
The car may be driven anywhere in mainland Spain. Taking the car outside Spain (France, Andorra, Portugal, or any other country) is not permitted.
The contact phone number provided at booking must remain available throughout the rental period.
Fuel, parking fees, road tolls and traffic fines are the responsibility of the renter, including fines received after the rental has ended.
Only small pets may travel in the car and must be kept in their travel carriers at all times.
Smoking is not allowed in the car.

The minimum driver age is 21 years, with at least 1 year of driving experience.
You must have a valid driving licence (category B) with details in Latin script; otherwise an International Driving Permit is required together with the national licence.
The licence must be a physical document valid until at least the end of the rental period. Copies or electronic licences are not accepted.
A passport, EU ID card or NIE is required to sign the rental contract.
Every additional driver must be listed in the rental contract (see the price on the car’s page). An unlisted driver voids the insurance cover.

Bookings are made directly via WhatsApp, phone or e-mail. We confirm availability and fix the price in writing.
No prepayment is required. You pay at pickup — in cash or by card.
Cancellation is free of charge. We only ask that you notify us as early as possible.
You book the exact car shown on the website. If, due to a breakdown or other force majeure, we cannot provide the booked car, we will offer a car of the same or higher class at the same price — or a full refund of anything paid.

The security deposit is €150–200 depending on the car (stated on each car’s page).
The deposit can be paid in cash or with any bank card. A credit card is not required.
The deposit is returned in full at drop-off after inspection of the vehicle, provided there is no new damage, missing fuel or outstanding charges.

Third-party liability insurance and a collision damage waiver are included in every rental price.
The renter’s maximum liability (insurance excess) is €300, as stated on the car’s page.
Standard insurance does not cover damage to wheels and tyres, the undercarriage, the windscreen and windows, or the interior of the car.
Insurance is void in the event of deliberate damage, gross negligence, driving under the influence of alcohol or drugs, use on unpaved roads, or use by a driver not listed in the contract.
In case of any incident, you must immediately notify us and obtain a police report (parte amistoso / atestado), unless otherwise agreed.

The included mileage is 250–330 km per day, depending on the car (stated on each car’s page).
Kilometres driven above the daily limit are charged at the rate stated on the car’s page.

Pickup and return take place in Gandia. Delivery within Gandia — including hotels in Gandia Playa and the Gandia train station — is free of charge.
Delivery outside Gandia is possible by prior agreement and may carry a charge.
The car must be returned at the agreed time and place. A delay of more than 1 hour without prior agreement is charged as an extra rental day.

For any questions about these terms, contact us via WhatsApp or e-mail — see the contact details in the website footer.